What to do if your wedding photographer has failed to hand over your images at the agreed time scale

When a photographer fails to meet the terms and conditions agreed upon, it can be a stressful experience for clients. The first step is to review the contract carefully to understand the exact obligations and any clauses related to breaches or cancellations. Clients should communicate promptly and clearly with the photographer, outlining the issue and requesting a resolution or compensation as specified in the contract.

If the photographer is unresponsive or does not resolve the matter satisfactorily, clients may consider seeking mediation or legal advice, depending on the contract’s stipulations and the severity of the breach. It is also advisable to document all communications and keep records of any evidence related to the failure, such as missed deadlines or poor quality of work.

In some cases, contracts include clauses for refunds, partial payments, or reshoots, which provide a framework for resolving disputes without escalation. Ultimately, addressing the issue professionally and within the terms set out in the agreement helps protect both parties and ensures a fair outcome.